SUPPORT
Something wrong?
Tell a person.
Years Ahead is a small project. Reports go to the people who wrote the code, not to a queue.
How to reach us
Write to support@yearsahead.si.
Please do not send account numbers, statements, screenshots of other people's finances, or any password. Nothing in a support message needs them, and the app never asks for them.
What helps us fix it faster
- What you were doing, and what you expected instead.
- The screen you were on — Stand, Moves, You, or the Your date, Where you stand or Why this number? sheet.
- Whether you had saved your plan to your account, and roughly when it happened.
- Your device and iOS version, and the build number from TestFlight.
Answers you may not need to write in for
A number looks wrong. Open Profile › What we assumed and How this is worked out; every projection lists the assumptions it used and the parts of the model it leaves out. The current engine is parametric, and spending is a single figure you enter inclusive of taxes and healthcare.
The peer comparison is missing. Comparison against other users stays hidden until enough consenting households share your age band, and it is off entirely unless you opted in.
You want your data gone. Delete my Years Ahead data, under Profile › Privacy and data, removes the live record and clears the device; the privacy policy describes what survives in encrypted backups and for how long.
You want it to tell you what to do. It cannot. See the terms and model limits.
Reporting something sensitive
If you believe you can see another household's data, or you have found a security problem, say so in the first line of your message and do not include the data itself. We would rather hear a false alarm early than a real one late.